Introducing PTS’ Data Center Education Series

How extensive is your knowledge about all aspects of your data center? With our newly launched Data Center Education Series, you will never look at your IT and support infrastructure the same way again.

PTS’ Data Center Education Series will help you better assess problems in your data center by providing you with substantive knowledge that you can take back to your data center to improve operations, availability, and efficiency - ultimately reducing operating cost and improving service delivery to your users.

The education series provides students with comprehensive, vendor-neutral, module based training led by the data center design experts from PTS. We discuss the most pertinent topics in the data center industry, tying in case studies and real world situations to provide the knowledge you need to understand, operate, manage, and improve your data center.

The Standard Training Series is a three (3) day class held multiple times per year at major cities across the United States, Canada, and Europe. Our next session will take place in Midtown NYC from September 15-17th -- visit our site to view the agenda. Can’t make it to NYC? We'll also be coming to Chicago (October 21-23) and Dallas (December 7-9). I encourage you to reserve your seat today, as space is limited.

The education series will cover the following topics:

• Fundamentals of Data Center Cooling
• Fundamentals of Data Center Management
• Fundamentals of Physical Security
• Fundamentals of Fire Protection
• Fundamentals of Data Center Power
• Fundamentals of Data Center Maintenance
• Fundamentals of Designing a Floor Plan
• Fundamentals of Data Center Cabling
• Fundamentals of Energy Efficiency

Priced at only $1,795 per student, the training includes all course materials in addition to a continental breakfast and lunch each day. Additionally if you attend with other colleagues from work, you'll all receive a 10% discount. You'll realize an ROI quickly from this invaluable and intimate knowledge, in which straight from data center experts in this in-depth, intimate training series.

Data Center Education Series – Customized for your needs!

We also offer education programs customized to your IT team’s needs. If you have a large group and need training, we can come to you and present those topics of most interest to you! Choose your desired location (typically your own facility). Choose the topics you want to see, including any or all of the available topics from the standard 3-day training class.

In addition, if you have a topic in mind you don't see currently listed in our offerings, we'll build it for you for only a nominal fee to cover time and material costs.

The Customized Training Series is priced at $15,000 for 2 days or $20,000 for 3 days plus travel expenses. In addition to the training, you have option to purchase a one-day data center site assessment for $5,000. This assessment will be performed prior to the training in order to allow the training to address issues found in the assessment.

Please join us on LinkedIn & Twitter

PTS is excited to provide our peers with a new online forum in which to discuss the planning, design, engineering, and construction of data centers and computer rooms.

If you’ve been reading our blog for a while, you may already be aware of our Facebook Page at https://www.facebook.com/PTSDataCenter. (A big ‘thank you’ to everyone who’s added themselves as fans!) Today, I’m happy to announce that PTS is further expanding our online presence with the goal of facilitating the open exchange of ideas among small-to-medium sized data center and computer room operators.

At the forefront of this effort is the newly created Computer Room Design networking group on LinkedIn.com. You can check it out by visiting http://www.linkedin.com/groups?gid=2099901. Hosted by the consultants and engineers at PTS Data Center Solutions, the group is an open forum in which professionals can share industry-related news, ideas, issues and experiences.

Membership is free and open to all professionals and vendors in the computer room and data center industry. We hope that industry leaders will look at this as an opportunity to share knowledge, discover new services and opportunities, and expand their networks.

So far, our networking group on LinkedIn.com has attracted broad interest, gaining more than 100 members in the first week alone. Featured discussions include best practices for consolidation strategies, how to combat downtime in the data center, and industry concerns regarding the Power Usage Effectiveness (PUE) metric.

This thought leadership is further supported on PTS’ Twitter profile (http://twitter.com/ptsdatacenter) which features the latest industry news, highlights from the LinkedIn networking group, and insights from our engineers. If you’re on Twitter, please send us a message and we’ll be sure to follow you back!

Energy Efficiency Remains Priority In Spite of Economic Troubles

In lean times, data centers are learning to do more with less. The Aperture Research Institute of Emerson Network Power just released the results of a study showing that, despite the global economic downturn, energy-efficiency is still a top-of-mind objective for many data centers. In fact, data center managers are concentrating on resolving efficiency issues as a way to balance increasing demand for IT services with stagnant budgets.

The report reveals that:

Data center managers will look at ways to squeeze more from their existing resources, with 80 percent of those surveyed saying they can create at least 10 percent additional capacity through better management of existing assets. Thirty percent of those surveyed said they could find an additional 20 percent. There is likely to be a revitalized focus on tools that provide insight into resource allocation and use.

Data centers will also look to green initiatives to help manage their operating expenses, with 87 percent of those surveyed having a green initiative in place and the majority expecting to continue or intensify these efforts.

The survey data also suggests that the downturn will have "little effect on the demand for IT services" – a positive indicator for economic recovery. I recommend downloading the full Research Note as a PDF at the Aperture Research Institute’s website. It’s an interesting read.

Investing in Energy-Efficient Equipment

In "Taking Control of the Power Bill", Bruce Gain takes a look at how many data center admins are retooling their IT infrastructures’ power needs to accommodate growth and slash costs. He notes that although many admins struggle with having to pay additional costs associated with switching to more eco-efficient server room cooling, airflow designs, and other related equipment, paying for more expensive yet efficient equipment is a smart investment when you look at the big picture.

In order to justify that investment, admins should calculate the ROI offered by different scenarios. By creating models to outline the costs of ownership for different configurations and doing a full costs-benefits analysis, you can ease the decision making process. Once you begin making the switch to a more energy-efficient approach, it’s recommended that your organization phase in new equipment as part of the natural growth and evolution of your IT systems.

Michael Petrino, vice president of PTS, also offers his thoughts on the subject, providing a concrete example of cheaper yet less efficient components vs. more power-efficient but costly alternatives. I encourage you to check out the full article in Vol.31, Issue 17 of PROCESSOR.

Drug Companies Put Cloud Computing to the Test

Traditionally characterized as "late adopters" when it comes to their use of information technology (IT), major pharmaceutical companies are now setting their sights on cloud computing.

Rick Mullin at Chemical & Engineering News (C&EN) explores how Pfizer, Eli Lilly & Co., Johnson & Johnson, Genentech and other big drug firms are now starting to push data storage and processing onto the Internet to be managed for them by companies such as Amazon, Google, and Microsoft on computers in undisclosed locations. In the cover story, “The New Computing Pioneers”, Mullin explains:

“The advantages of cloud computing to drug companies include storage of large amounts of data as well as lower cost, faster processing of those data. Users are able to employ almost any type of Web-based computing application. Researchers at the Biotechnology & Bioengineering Center at the Medical College of Wisconsin, for example, recently published a paper on the viability of using Amazon's cloud-computing service for low-cost, scalable proteomics data processing in the Journal of Proteome Research (DOI: 10.1021/pr800970z).”

While the savings in terms of cost and time are significant (particularly in terms of accelerated research), this is still new territory. Data security and a lack of standards for distributed storage and processing are issues when you consider the amount of sensitive data that the pharmaceutical sector must manage. Drug makers are left to decide whether it’s smarter to build the necessary infrastructure in-house or to shift their increasing computing burdens to the cloud.

Data Center Professionals Network

The other day I stumbled across the Data Center Professionals Network, a free online community for professionals from around the world who represent a cross section of the industry. Members include data center executives, engineering specialists, equipment suppliers, training companies, real-estate and building companies, colocation and wholesale businesses, and industry analysts. The recently launched networking site enables key players in the industry to easily connect, interact, and develop business opportunities.

According to Maike Mehlert, Director of Communications:

The Data Center Professionals Network has been set up to be a facilitator for doing business. It acts as a one-stop-shop for all aspects of the data center industry, from large corporations looking for co-location or real estate, or data centers looking for equipment suppliers or services, to engineers looking for advice or training.

Features of the social network include a personalized user profile, as well as access to job boards, business directories, press releases, classified ads, white papers, photos, videos and events.

I haven’t had a chance to join yet but if you want to check it out, visit http://www.datacenterprofessionals.net/ (you can sign in using a Ning ID if you already have one). If you do visit the site, post a comment and let me know what you think.

How Big Should Large Screen Displays Be In Your Command & Control Room?

Many A/V planners are challenged with how big large screen displays should be in their command & control rooms. There are actually some fairly complicated calculations that can be done which will help you determine what the minimum character size (sometimes referred to as 'x' size) should be under a given circumstance. This 'x-size' is defined as being the height of the smallest coherent element within the presented material. Think of this in terms of a lower-case letter x.

This lower case 'x' - which really is the same height as the smallest of the lower case letters - should subtend not less than 10 arc minutes on a viewers retina to be recognized at any viewing distance. This becomes more complicated when viewers are located off axis to the center of the screen as this requires a larger subtended angle and there is some affect as a result of colored symbols, amount of time the image is on screen, etc. As you can imagine... if you were sizing a screen for projection of a spreadsheet in order to go order to review your Data Center metrics you might want to use these calculations (which can be found in this ICIA publication) http://www.infocomm.org/cps/rde/xchg/infocomm/hs.xsl/9229.htm

Or a good free presentation on this subject can be found at: http://www.educause.edu/Resources/DesignStandardsandPracticesfor/155327

Should New York Stock Exchange be hiding the location of its new Data Center?

I find it interesting that major financial institutions & government agencies attempt to hide the locations of their Data Centers. How effective can this non-disclosure aspect of security really be in today's media frenzy world? Obviously not too effective since NYSE's new Data Center build is already being talked about in Data Center Knowledge & The Bergen Record.

http://www.datacenterknowledge.com/archives/2009/05/04/financial-data-center-hiding-in-plain-sight/comment-page-1/#comment-3718

Even if details of this site location go unpublished, word from employees & vendors who support this site certainly will spread. I'm not saying that we should broadcast in neon lights the location of this Data Center, but if a new Data Center is constructed covering all 4 disciplines of security {Physical, Operational, Logical & Structural} POLS, will it matter if the public knows where the Data Center is if the security is thoroughly covered. It isn’t likely that the NYSE can really hide the whereabouts of its ~400K square foot Data Center anyway. Most Data Center designers cover Physical & Logical security systems thoroughly as those disciplines are maturing. What is often not covered thoroughly is the Structural Security, organizations become too focused on getting a CO and getting the new Data Center live that they often don’t cover themselves from the structural threats of fire, water, theft & wind.

How many Data Centers are built with a 20 minute fire rated door? How many Data Centers are built with more than a 10-15 minute Class 125 rating? The real interesting aspect to this point is that there are new building materials that can cover Structural Security and omit these unnecessary exposures while actually constructing the facility & obtaining the CO faster.

Free Data Center Assessment Tools from the Department of Energy.

It certainly shows where we are at in this country when the Government is creating free tools to help us access our efficiency and giving us guidance on how to improve our Data Center Efficiency. What choice does the DoE have with the rising demand for power from our Data Centers expected to be 10% of the total US demand for power by 2011 while we have a growing need to reduce our carbon footprint & demand on fossil fuels.

In my opinion, a couple areas of caution are warranted in the use of these free tools. First the tool is free, but you still have to have the means to collect the data to enter into the tool, details about the power consumption of your equipment & whether the equipment can be controlled, utility bills, temperature readings at rack inlet & on supply return, airflow readings, etc. The presentation & guidance suggests that we can use air side & water side economizers, decrease our airflow, raise our water temperature & set points for supply side air without even discussing the impacts this could have on availability? The guidance for use of the tools discusses the use of thermography or CFD, but treats it as a suggested option in our analysis of improving DCiE while we are raising temperatures & decreasing airflow. These tools do present value & they are free. I just wish our Government would have stressed the tools limitations & cautioned users on other considerations that must be factored, such as the availability requirements of your Data Center.

http://www1.eere.energy.gov/industry/saveenergynow/partnering_data_centers.html

How important is it to consider the Grid for my back-up data center & DR Plan?

It has been several years since the August 2003 Blackout, but I can't help thinking that we are all being lulled to sleep on the next major grid issue. There are only 3 main power grids in the US so if I have my primary Data Center on the Eastern Interconnect then should my DR requirement be to locate my back-up site in TX on the ERCOT Grid or in the west on the WSCC Grid. Or is there any benefit to locating on a different NERC region in which case there are 10 regions in the US. Can that benefit equivalent to being on a separate grid? I would doubt it since the 2003 Blackout crossed multiple NERC regions in the Eastern Grid.

http://www.eere.energy.gov/de/us_power_grids.html

Should I not be concerned with this & just choose a site or build a site with a higher level of redundant & back-up power? Is it more important to have the DR site in a location easily accessible for our technical experts than it is to have it on a different grid? Remember 911 grounded flights so if we had another event of that magnitude it would take days for my technical experts to get to our DR site if they could at all. Of course we can introduce many tools for full remote control & power control where access to our physical environment becomes less important so should I make it best practice to get that DR site on a separate grid? If I put locating my DR site into my key design criteria where should it fall on my priority list?