Top 10 Ways to Keep Your Data Center Support Infrastructure Up and Running

When data center construction is complete, data center operations & maintenance begins. These services may include comprehensive operational management and regular scheduled maintenance for all facility supporting infrastructure and assets, or just preventive maintenance for specific assets in the data center. The aim is to provide continuous operations for network services, so it is imperative that your data center support infrastructure be kept in top shape.

Top 10 Ways to Keep Your Data Center Support Infrastructure Up and Running

1. Read Your Equipment Manuals Become familiar with your equipment. Equipment manuals outline recommended maintenance and timelines. The documentation will provide details on how to operate under: normal, maintenance, and emergency operating conditions. Human interaction is the #1 cause of unplanned downtime.
2. Purchase and Maintain Warranties Purchasing parts on an individual basis is expensive. An active warranty will ensure that whatever breaks will not only be covered, but will save money in the long run.
3. Purchase and Maintain On-Site Service Agreements Most of the time, just receiving the replacement part is not enough – now you need someone to install it and make sure it works. In the event of failure, it is best to always have a service contract in place to ensure repair. These agreements usually include preventive maintenance as well.
4. Schedule and Perform Regular Preventive Maintenance Visits Regularly scheduled maintenance helps to circumvent downtime by addressing issues early. It greatly reduces the chance of failure. Regular maintenance will also extend the effective service life of your infrastructure.
5. Infrared Scanning
   
   Over time, heat can build up around sensitive data center equipment, and can ultimately cause failures. Data center hot spots are invisible to the naked eye, and often cannot be detected via touch. Infrared scanning thermographic equipment guarantees you can quickly identify the “hot spot” that may be the source of an eventual failure.
6. Keep Detailed Up-to-Date Event and Maintenance Records Consistently documenting the, “who, what, when, where, why, and how” of everything that happens in your data center eliminates questions down the road. Historical work order information can be used to identify chronic equipment problems and/or patterns.
7. Monitor Levels and Performance Regular or real-time monitoring your equipment’s operation ensures you have an understanding of the current operating load versus its capacity and/or redundant capacity limitations. In addition, if you keep a running log, you will have a better understanding of how the load is growing or decreasing, perhaps defining a trend.
8. Re-Test Under Load Unfortunately, an unplanned failure is inevitable. When repairs are made, re-testing the equipment with a “dummy” load in a controlled environment will ensure proper operation when the equipment is put back in service.
9. Keep it Clean Don’t forget basic housekeeping. Dust can block airflow and create issues with equipment overheating. Data Center Site Cleaning should be part of your regular maintenance.
10. Plan for Retirement Nothing lasts forever. Be aware of the expected usable lifespan of your equipment, document it, then plan and budget for its routine maintenance and eventual replacement.

Need Help Managing your Assets?

Ever wonder how PTS is able to manage our hundreds of clients and thousands of assets?

PTS' Data Center Maintenance Management Software solution (DCMMS) provides a complete & integrated management platform for operational maintenance of a data center and its support infrastructure.

DCMMS Features & Benefits

• Maps your entire asset inventory
• Manages your service & warranty contracts
• Reminds you when preventative maintenance is due
• Cost effective asset tracking solution
• Retains complete service history by device
• Prevents lapses in warranty and/or on-site coverage
• Easy to up and deploy system

Click Here to Request a DCMMS Demo

The Importance of Data Center Site Cleaning

Why Invest in Data Center Cleaning?
Is It Really Critical to Professionally Clean My Mission Critical Facilities?

Data Center Cleaning is NOT about the aesthetic appeal of a clean, dust-free environment. Rather, investing to maintain a clean data center is a vital service that can sustain the maximum operational life span of IT infrastructure equipment. The primary benefit to professionally cleaning a data center is increased reliability, up-time, and extended IT infrastructure life. Dust and dirt buildup at the server fan air intake can cause fan failure or static discharge inside electronic equipment. By eliminating dust and dirt buildup, system reliability and up-time is ultimately increased. In addition, by eliminating dust and dirt buildup, the thermal output of server and storage components can be reduced and, therefore, reduce cooling requirements.

PTS Data Center Solutions experienced cleaning crews are well aware of the caution that must be employed in an active data center environment during regular cleanings. After data center construction is complete, PTS will thoroughly clean above and below the raised floor paying particular attention to components that have a strong attraction to dust. In addition to post construction cleaning, PTS strongly recommends regular cleanings throughout the life of the data center.

PTS’ Data Center Cleaning Services feature:

• Encapsulation of sub floor to eliminate concrete powdering
• Systematic vacuuming to remove dirt, dust, and contaminants
• Antistatic cleaning and machine scrubbing of high pressure laminate raised floor surfaces
• Damp wiping of environmental equipment and counter surfaces
• Carpet cleaning
• Ramp and tile floor landing waxing 

Learn more here or contact PTS at 201-337-3833.

Keeping It Clean in the Data Center

Spring is here. It’s the time of year when people throw open the windows, pull out the dust rags and fire up their vacuums for a burst of Spring Cleaning. This annual household ritual serves as a good reminder of the importance of regular cleanings within the data center environment.

Regularly scheduled site cleanings help to keep the data center environment free of dust, dirt and other particulates that can harm your operating systems and create health risks for employees. Particulates circulating within a data center can accumulate and interfere with electronics causing a variety of potential problems, including media errors and data loss.

A good rule of thumb is to schedule data center cleanings on a quarterly basis, or when particulate counts exceed the standards set by ISO 14644-8 or ISO 14644-9. By sticking to this cleaning routine, companies optimize the performance of data center equipment while cutting down on the cost of repairs. When you compare the cost of regular cleaning sessions to the overall financial investment in your data center, it’s a smart buy.

Choosing a Data Center Cleaning Service

Don’t grab a broom and dustpan just yet. While it’s good to clean both houses and data centers on a regular basis, that’s where most of the similarities end. Cleaning a data center is a delicate process that requires the services of highly-trained professionals who know how to safely handle mission critical equipment.

To help you select the right cleaning service, here are some tips:

• Check the company’s references. In addition to the quality of the service, you want to make sure the company has experience dealing with facilities that are similar to your own.
• Makes sure the company is insured for damages caused during the cleaning process. If an accident occurs, are you protected?
• Evaluate the experience and training of the cleaning crew. For instance, are they trained to provide services per the requirements of International Standard ISO 14644?
• Review the company’s cleaning methods to see if they use HEPA filtration vacuums and chemicals that are safe for use with electronics systems.
• Be clear about your expectations for the service and establish parameters for cleaning. Will the technicians move equipment? Will they clean the sub-floor or above each rack? Are certain areas off-limits? What’s included in the service?
• Look for a cleaning service that offers availability that meets your needs. In addition to yearly cleanings, will they be available for daily maintenance activities or in the event of an emergency?