Thursday, March 19, 2020

PTS Support During the Coronavirus (COVID-19) Pandemic

PTS Data Center SolutionsBeing a technology company, PTS is well-prepared to run our organization and support our clients remotely. We are operating as normal as can be expected under the current circumstances. You will continue to receive the exemplary level of service that you have come to expect from PTS.

We will be leveraging all the technologies at our disposal to engage and support you. Rest assured: our commitment to you during this situation remains as strong as ever. PTS will continue to operate at full capacity servicing our clients. We are well equipped with the resources and technology to work remotely, and plan on operating all other aspects of our business as usual.

How to Reach Us:
IT Service Teams Helpdesk
  • Communication among all parties will continue as usual. PTS employees are available via email or by phone.
  • Our main office phones (201.337.3833) will still be answered. Phone calls will be directed to employee cell phones or company voicemails which will be continually monitored.
  • We are no longer holding in-person meetings at this time; however, we will continue to hold virtual meetings and conference calls.
  • Our hours of operation will remain: Monday - Friday, 9am to 5pm.
At PTS, we are dedicated to supporting the well-being and utmost safety of our employees, clients, and families. We appreciate your patience during this challenging time and assure you of PTS’s commitment to continuing to serve our clients.

Following is a brief list of services that we are prepared to help you with in a pinch. Please visit our website at www.PTSdcs.com for a more comprehensive list.


Data Center & Facility IT Workplace
  • Emergency Repair
  • Emergency CRAC Repair
  • Battery Replacement
  • Rental UPS
  • Video Conferencing
  • Hosted VoIP
  • Virtual Desktop

Here are some external links offering helpful advice to businesses in dealing with the pandemic:
Thank you for your business and stay safe.